Програма навчання IT Essentials: PC Hardware and Software v 4.1

IT Essentials: PC Hardware and Software
Chapter 1: Introduction to the Personal Computer

1.1 Explain IT industry certifications
1.2 Describe a computer system
1.3 Identify the names, purposes and characteristics of power supplies
1.4 Identify the names, purposes and characteristics of internal components
1.5 Identify the names, purposes and characteristics of ports and cables
1.6 Identify the names, purposes and characteristics of input devices
1.7 Identify the names, purposes and characteristics of output devices
1.8 Explain system resources and their purposes

Chapter 2: Safe Lab Procedures and Tool Use
2.1 Explain the purpose of safe working conditions and procedures
2.2 Identify tools and software used with personal computer components and their purposes
2.3 Implement proper tool use
Chapter 3: Computer Assembly - Step by Step

3.1 Open the case
3.2 Install the power supply
3.3 Attach the components to the motherboard and install the motherboard
3.4 Install internal drives
3.5 Install drives in external bays
3.6 Install adapter cards
3.7 Connect all internal cables
3.8 Re-attach the side panels and connect external cables to  the computer
3.9 Boot the computer for the first time

Chapter 4: Basics of Preventive Maintenance and Troubleshooting
4.1 Explain the purpose of preventive maintenance
4.2 Identify the steps of the troubleshooting process

Chapter 5: Fundamental Operating Systems

5.1 Explain the purpose of an operative system
5.2 Describe and compare operating systems to include purpose, limitations, and compatibilities
5.3 Determine operating system based on the customer needs
5.4 Install an operating system
5.5 Navigate a GUI (Windows)
5.6Identify and apply common preventive maintenance techniques for operating systems

5.7 Troubleshoot operating systems

Chapter 6: Fundamental Laptops and Portable Devices

6.1 Describe laptops and other portable devices
6.2 Identify and describe components of laptop
6.3 Compare and contrast laptop and desktop components
6.4 Explain how to configure laptops
6.5 Compare the different mobile phone standards
6.6 Identify common preventive maintenance techniques for laptops and portable devices
6.7 Describe how to troubleshoot laptops and portable devices

Chapter 7: Fundamental Printers and Scanners

7.1 Describe the types of printers currently available
7.2 Describe the installation and configuration process for printers
7.3 Describe the types of scanners currently available
7.4 Describe the installation and configuration process for scanners
7.5 Identify and apply common preventive maintenance techniques for printers and scanners
7.6 Troubleshoot printers and scanners

Chapter 8: Fundamental Networks

8.1 Explain the principles of networking
8.2 Describe types of networks
8.3 Describe basic networking concepts and technologies
8.4 Describe the physical components of a network
8.5 Describe LAN topologies and architectures
8.6 Identify standards organizations
8.7 Identify Ethernet standards
8.8 Explain OSI and TCP/IP data models
8.9 Describe how to configure a  NIC and a modem
8.10 Identify names, purposes and  characteristics of other technologies, used to establish connectivity
8.11 Identify and apply common preventive maintenance techniques used for networks
8.12 Troubleshoot a network

Chapter 9: Fundamental Security
9.1 Explain why security is important
9.2 Describe security threats
9.3 Identify security procedures
9.4 Identify common preventive maintenance techniques for security
9.5 Troubleshoot security
Chapter 10: Networking Fundamentals
10.1 Introduction to PC Networking
10.2 Types of Networks
10.3 Adding a Network Interface Card (NIC)
10.4 Physical Components of a Network
10.5 LAN Architectures
10.6 Networking Protocols and the OSI Model
10.7 TCP/IP Utilities
10.8 Connecting to the Internet
Chapter 11: Printers and Printing
11.1 Understanding Printers and Printing
11.2 Buying a Printer
11.3 Connecting a Printer
11.4 Sharing a Printer
11.5 Managing a Printer
11.6 Dealing with Paper Problems
Chapter 12: Preventive Maintenance and Upgrading
12.1 Preventive Maintenance and the Technician
12.2 Preventive Maintenance and Electrostatic Discharge (ESD)
12.3 Preventive Maintenance for Computer Peripherals
12.4 Preventive Maintenance for Computer Software
Chapter 13: Troubleshooting PC Hardware
13.1 Troubleshooting Basics
13.2 Troubleshooting the Hardware Box
13.3 Troubleshooting Peripheral Devices
Chapter 14: Troubleshooting Software
14.1 Role of the End User
14.2 DOS Troubleshooting Issues
14.3 Common Windows Operating System Problems
14.4 Window 9x Troubleshooting Problems
14.5 Using System Tools and System Editors to Troubleshoot Windows 9x/2000/XP
14.6 Windows 9x/2000/XP Registry Problems
14.7 Windows NT4/2000 Troubleshooting Problems
14.8 Troubleshooting Windows XP
14.9 Troubleshooting Applications
14.10 Windows Data Backup and Recovery
14.11 Windows-Specific Printer Software Problem Troubleshooting
14.12 Windows-Specific Networking Software Connection Troubleshooting
14.13 Windows 9x, NT, 2000, and XP Help


Chapter 15: Operating System Fundamentals
1.1 Operating System Basics
1.2 Microsoft Windows
1.3 UNIX and Linux on the Desktop
1.4 Network Operating Systems Overview
Chapter 16: Introduction to Networking
2.1 Benefits of Networking
2.2 Types of Networks
2.3 Networking Standards
2.4 Networking Protocols
2.5 LAN Architectures

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